Frequently asked questions
These answers reflect the published matching and intake paths. Paid matching remains closed until its unattended purchase, recovery, and delivery path is verified.
No. Matching checkout is paused until purchase, durable request recovery, and delivery can complete without human intervention.
A real candidate whose work evidence is relevant to the brief, whose current availability has been checked, and whose introduction is permissioned. Seed/demo identities and stale historical records do not count.
A verified production tenant, durable request record, unattended delivery path, and explicit retry and refund handling must be proven first.
No. A builder engagement is a separate agreement between the buyer and builder unless future accepted terms explicitly state otherwise.